Frequently asked questions

What does "pairing" mean? How does Shuffl pair people?

Shuffl selects 2 to 5 people, introduces them via a group in Slack, and encourages them to meet for lunch!

On a regular basis Shuffl takes all the members of a specified Slack channel, puts them together into pairs, and then sends a DM to each of the pairs encouraging them to meet for lunch in-person or over video if they're in different locations.

How does Shuffl pick who gets paired?

Shuffl tries to pair people who don't frequently interact with each other, which it determines by keeping track of who it has paired in the past so that it can avoid repeats. Shuffl doesn't look at any channel content, messages, or message data to pick the pairs.

How often does Shuffl pair people?

You can choose to have Shuffl pair every week, every other week, or every four weeks. You can view or change the frequency in your team's settings by talking to the @shuffl bot. We recommend starting with biweekly pairings and adjusting from there if that's too frequent or not frequent enough for your team.

What time do the pairings happen?

Shuffl sends the pairings at 10 a.m. in your team's local time.